Business letter is a kind of formal letter which is formed to communicate with others in a professional manner. It has a specific outline as it commences with a salutation and ends with the sender’s signature. However, a business letter is sent through post, courier or online and nowadays, the third mode of communication is much used as it makes the entire process fast and effective. Most importantly, different types of business letter are there and each of them is used for different purposes. The common thing is its 12-point font that is used for all standard business letters. Moreover, the content of each business letter should be concise, cogent and comprehensive.
Sales Letter: Sales letter generally starts with an intriguing statement that can grab the readers’ attention. It allows the readers to make a call to action. Additionally, this letter usually includes the details so that the readers get a thorough understanding. It highlights the benefits of the readers and also add the relevant phone number and website link.
Order Letter: This type of letter is sent by the consumers to the manufacturers or the wholesalers and give orders for the products. However, this kind of letter contains the details of the product, including the amount of the product, model number, expected price and others. The mode of payment is an important part of this letter.
Complaint Letter: A professional tone is highly required while developing a complaint letter. However, the fact should be clearly mentioned so that the company can understand the matter. Moreover, a direct approach is essential.
Follow-Up Letter: Once the first communication is over, then the follow-up letters are usually sent to come to an end. This type of letter is usually sent to a customer from the sales departments to get feedback or review. In addition to this, a business person also sends this kind of letter by asking the consequence of the previous meeting. Sometimes, the job seekers write the follow-up letters to know the outcome of the interview.
Inquiry Letter: This type of letter has a concise structure and the information that needs to be inquired, should mention in a clear manner. The objective of composing this letter is to draw out the information from the recipient. The sender’s contact information must be added in the letter so that the reader can respond easily.
Thank You Letter: Thank you letter is generally exchanged between two institutions or companies to show gratitude to each other. This kind of letter plays an important role as it shows sincerity. In this letter, the provided assistance needs to be mentioned clearly.
Adjustment Letter: This kind of letter is composed to respond to a complaint or a claim. It is usually written to the customers and in that case, if it is in their favor, then the letter begins with that news, otherwise, it shows an acknowledgement.
Cover Letter: Cover letters are sent with a product or a report. This type of letter includes the description of the work or product enclosed. In short, it represents a brief about a work or an object. It is succinct and comprehensive in structure. However, a cover letter is usually seen along with the report.
Acknowledgement Letter: This type of letter is sent to inform that the previous communication has been received. In brief, it is quite similar to simple receipt.
Letter of Recommendation: Sometimes, the letter of recommendation is asked by the employers before hiring that person. These letters are written by the professors or the previous employers and it exhibits the qualification, skills as well as the past achievements of the job-seeker.
Resignation Letter: Employee composes the letter of resignation when he decides to leave the company. It has a formal and brief structure, but it generally includes the last day of employment.